Four Quick Hits for Increasing Hotel Revenue

April 16, 2015

What is the best hotel strategy to increase occupancy and revenue? How can we differentiate ourselves to  compete with other big hotel competitors? This is a big question!  I’ll give a few general ideas here and suggest you hire a hotel sales and marketing consultant to help with a detailed plan and execution.  (Note that […]

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Travel Blogger Room Requests

February 16, 2015

“As travel blogger, people ask me to help them get cheap hotel rooms.  Would calling the sales office work?” If I were a travel blogger, I would get out of the business of trying to get deals on behalf of other people.  Hotel Directors of Sales and Marketing get bombarded with requests from bloggers, journalists, […]

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Retail to Hospitality Conversion

November 16, 2014

Is moving from retail to hospitality a backwards move? I’m a biased hotel person, but I don’t think moving into hospitality is ever a bad idea! You’ll use a lot of the same skills you honed in retail – making emotional connections with customers; staying positive when the going gets rough; dealing with an ever-changing […]

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Please Make Up My Room

September 16, 2014

When did hotel door hangers stop saying DO NOT DISTURB on one side and PLEASE MAKE UP ROOM on the other? My answer is an educated guess.  I started my hotel career in the 1990s, and most Do Not Disturb signs still had “Please Make Up Room” on the other side.  I started collecting DND […]

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